Returns
RETURN POLICY
To initiate a return please send an email with the details of your order and why you want to return the item to: support@deplorablesclothing.com
- Exchanges: We offer 1 free exchange. We provide the label through the link above. All exchanges have 30 days from the time tracking shows delivery.
- Store Credit: We offer free returns for store credit. All returns for store credit have 30 days to be initiated from the time tracking shows delivery. After this time period, customer is responsible for shipping.
- Refunds: We offer full refunds (not initial shipping) for customers so long as items are brand new unworn per details below. Customer covers shipping for standard returns. All refunds must be initiated within 30 days of delivery confirmation by emailing us at support@deplorablesclothing.com. Anything outside of 30 days can only receive store credit.
- Damaged product / wrong item sent: Please contact us at the support email above. In rare cases like this, we want to get more details from you so we can do audits internally and catch potential issues. If it's our bad, we always take care of you and make it right.
Returns will be processed within 5 days (usually sooner) of delivery confirmation to our shop. We will review each item, ensure it's like new, free of any odor, and unworn. Once the item has been approved, we will process the request.
RETURNS / EXCHANGES WILL BE DENIED IF:
- Garment has any odors. Perfume, deodorant, home air fresheners, steak dinners, pets, BO, cigarettes, gun powder, whiskey, etc. We suggest trying on the item then storing back in the protective bag. No exceptions to this.
- Garment has any pet hair. Please keep this in mind when trying on and storing until sent back for a return or exchange.
- Signs of wash or wear. Fading, dull appearance, smells like fabric softener, etc.